Help Center

If your order has not already shipped, we can made additions or deletions to your order.  Please call 321-354-6875 or email us and let us know what changes you would like to make.  

Your order could have one or more of the following conditions:

1. One or more of your components is backordered.  In this case, the rest of your order will ship separately as soon as those components become available to ship.
2. One or more of your components is custom manufactured to order.  These components will require additional time for manufacturing plus shipping.
3. One or more of your components may be shipping directly from one of our suppliers.  These components will ship in separate boxes to you.  

Retail Customers:

If you are a retail customer and live in or if your order is shipped within the state of Florida, we are required to collect state sales.  Until and unless required by law, we will NOT charge sales tax or use tax in other states.  

Automotive Businesses:

If you are an automotive business in Florida (authorized automotive repair shop, installation center, or dealer), then you are exempt from sales tax.  This requires  a copy of your business license and sales tax exemption certificate to be received via email or fax first.

Yes, all orders outside of the continental U.S.A. require the receiver to pay duties and taxes to the shipping company prior to delivery.  Duties and taxes are controlled by customs so the rate that you will need to pay depends on your location and the size of your order.  

Yes, we accept phone orders during normal business hours:  Monday through Thursday from 10AM - 5:30PM.  To expedite your order process, please call 321-354-6875 and have your part numbers or list of components that you would like to order.